The use of instant messenger (IM) with regard to reference capabilities is becoming more common among academic and research libraries. Naturally, more people are talking about the benefits and also the negative aspects of utilizing this service within their own library through listservs. In my exploration through the DIGLIB mailing list, I discovered a thread […]
Tag: Roving Reference
[De]construction of the Reference Desk
I have often wondered where the reference librarian was when I needed them. Haven’t you? It seems whenever you need help, it’s after hours, or the librarian is in a meeting (shock!). But, recently, I came across an article that functions as a model for any library that may be thinking of getting rid of […]
Amy Pajewski 